Need a hand? Email support@gifyo.app and we will get back to you. The answers below cover the most common questions.
Contact
- General help — support@gifyo.app
- Report illegal or harmful content — security@gifyo.app, or use the report button in the app
- Privacy and legal — legal@gifyo.app
Delete your account
Open Gifyo, go to Settings, and choose Delete account. This removes your clips, your email, your nickname, and your mature-content settings. A few items are kept where the law requires it — see the Privacy Policy.
Report content or a user
Tap the report button on any clip, comment, or profile in the app. We aim to act within 24 hours, and content reported in our most serious categories is hidden while we review it. For suspected illegal material you can also write to security@gifyo.app.
Block a user
Open the profile you want to block, open the "…" menu, and choose Block. You will no longer see their clips, and they will not see yours.
Mature content
Gifyo is 18+. Mature content is off by default. Turning it on needs a verified adult account and the setting enabled in Settings. You can turn it off again at any time.
The rules
What you can and cannot post is set out in our Content Policy. Your use of Gifyo is covered by our Terms of Service and Privacy Policy.
Digital Services Act point of contact
For notices from users or authorities under the Digital Services Act, contact legal@gifyo.app, in English or Czech.